Clients Charter (March 2019)

NoCharterActivities of the TimelyAchievement
1. MANAGEMENT
  Provide feedback on the services within
  1. Letter : 3 working days
  2. E-mail : 2 working days
  3. Fax : 2 working days
Target achieved More than 3 working days but not later than 5 working days More than 1 week working days  
         
2. MUSEUM
  Statistics of visitors to the Penang State Museum at least two hundred (200) visitors in a week Target achieved with 200 visitors in a week Exceeding the target Do not meet the target  semi-permenent exhibition located at Macalister Road
         
3. ART GALLERY
  Statistics of visitors to the Penang State Art Gallery at least one hundred (100) visitors within 2 weeks Target achieved with 100 visitors within 2 weeks Exceeding the target Do not meet the target  Penang Water Colour Society's Annual Exhibition 2019
         
4. RESEARCH
  Carry out with research or documentation at least one (1) topic in a month Target achieved with one (1) topic in a month Exceeding the target Do not meet the target  
         

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